Shipping & Returns

For Shipping Estimates, please click the "Shipping Etimate" button just below your items on the shopping cart page.

SHIPPING


Most of our products are shipped UPS Ground. Shipping to US and Canada only, sorry no exceptions for any item at this time. Please allow 3 days processing and 1-5 days shipping.

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 For money orders, Item(s) will be shipped to specified address AFTER money order is bank cleared.

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SORRY - WE DO NOT OFFER LOCAL PICK-UP

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We require immediate payment.  We ship inside the United States only, unless otherwise stated. We do not ship to CANADA or outside the US. We will do our best to make you a satisfied customer.

 Return Policy: 1. Any defective product MUST be reported within two days upon receipt of it.

 Once a defective is reported, we will try to solve the issue by sending out replacement parts. If the issue is not replaceable, we will issue a call tag and ship out a new one. If defective products are reported after two days upon receipt, we will charge shipping and replacement parts.

 2. Any man-cause damages to the products will not be accepted. All returned products will be inspected by our inspectors to determine that returned goods are really defective upon arrival.

 3. We will only accept Never Been Used and NEW products being returned back to us. If a returned good has been used or is dirty, the good will be returned back to the buyer on his/her expense. This policy applies to buyer’s remorse as well.  If you feel like this is not what you want, just pack it back into the box and DO NOT use it.

4. All returned products must be in its original box.

5. Buyer’s Remorse: Buyers have up to 5 days upon receipt to decide whether or not they want to keep the product. We will have to receive an email from you within 5 days stating that you would like to return the product. Otherwise, we will not accept any returns after 5 days.

Once again, we will only accept products in a Never Been Used and NEW condition. (Please read #3) We will charge 20% restocking fee and return shipping charge.

Refund: 1) Keep Safe Company will only refund the price of the goods sold to its customers. Handling fees or charges such as shipping charges or credit card charges will not be reimbursed.

Restocking Fee: 2)There will be a 20% restock fee for all return merchandise and cancel orders. These policies are direct from the manufacture. In order to maintain a working relationship with our suppliers and protect The Keep Safe Company from liability, we must pass this information to you, the customer.

That said, Keep Safe will do everything we can to make you, and keep you, a satisfied customer. Please use the "contact Us" link with any questions or concerns about the product ASAP.

Thank you

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